Day 1

Customer Information

  • The V Model
  • Persons
  • Accounts
  • Service Points
  • Premises
  • Service Agreements
  • Create your own customers
  • Meter and Meter Configuration
  • Meter Reads

Day 2


  • Activate Services
  • Synchronizing Customer Data
  • Rates
  • Financial Transactions
  • Bills and Bill Segments
  • Calculation lines vs Rate Schedule
  • Payments and Payment Segments
  • Adjustments
  • GL extracts

About the Training


The training can be performed on the client site or remotely. Attendees must have basic knowledge of how to use a browser. Background in Utilities recommended.


The training agenda is flexible which means you dont need to go for the 2 days of training. Usually clients want a bespoke training package based on their needs so this means that there is no pre-defined price.
Drop us an email and we can discuss a suitable package/price.


Nuno Rodrigues is a Solution Architect with plenty of experience in the Utilities sector. He is also the founder of several web and mobile applications.
He has hands-on experience in Java, Oracle CC&B, Oracle MDM, Oracle SOA Suite, System Integration, BPM, CRM and Web Development using PHP.
Nuno holds a BS and an MS in Computer Science and he is a Sun Certified Java Developer.


Training is delivered by Decrod Ltd - a company based in the U.K. focused on application development, business consulting and training.
More info at


Just drop us an email at to discuss availability, prices, etc. We are here to help.